/* Stage 9U: ticket list visual polish and small ticket-open loading indicator.
   Scoped to ticket list and indicator. Other styles, login, and identity stay intact. */
#ticketList.yd-u-ticket-table{
  border:1px solid #dfe4f0!important;
  border-top:0!important;
  border-radius:0 0 14px 14px!important;
  box-shadow:0 5px 22px rgba(32,42,73,.045)!important;
  overflow:hidden;
  background:#fff;
}
#ticketList.yd-u-ticket-table .yd-u-table-head,
#ticketList.yd-u-ticket-table .yd-u-ticket-row{
  display:grid;
  grid-template-columns:minmax(240px,2.7fr) minmax(165px,1.5fr) 98px minmax(180px,1.55fr) minmax(113px,1fr) 22px;
  column-gap:16px;
  align-items:center;
  min-width:0;
  box-sizing:border-box;
}
#ticketList.yd-u-ticket-table .yd-u-table-head{
  position:relative;
  padding:13px 21px;
  background:linear-gradient(90deg,#f8f8fd 0%,#f5f7fc 100%)!important;
  border-bottom:1px solid #e1e5f1!important;
  color:#7c839b!important;
  font-size:10px;
  font-weight:800;
  letter-spacing:.085em;
  text-transform:uppercase;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row{
  position:relative;
  width:100%;
  min-height:77px;
  padding:13px 21px;
  border:0!important;
  border-bottom:1px solid #edf0f6!important;
  border-left:3px solid transparent!important;
  background:#fff;
  text-align:left;
  cursor:pointer;
  color:#35425a!important;
  font:inherit;
  transition:background-color .14s ease,border-color .14s ease;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row:nth-child(odd){background:#fcfcfe}
#ticketList.yd-u-ticket-table .yd-u-ticket-row:last-child{border-bottom:0!important}
#ticketList.yd-u-ticket-table .yd-u-ticket-row:hover{
  background:#f5f1ff!important;
  border-left-color:#8a67db!important;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row:focus-visible{
  outline:2px solid #0baaa9!important;
  outline-offset:-3px!important;
  background:#f0fffd!important;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row.yd-u-opening{
  background:#edfbfa!important;
  border-left-color:#12aaa2!important;
}
#ticketList.yd-u-ticket-table .yd-u-col-ticket,
#ticketList.yd-u-ticket-table .yd-u-col-customer,
#ticketList.yd-u-ticket-table .yd-u-col-routing,
#ticketList.yd-u-ticket-table .yd-u-col-updated{
  display:flex;flex-direction:column;gap:5px;min-width:0;
}
#ticketList.yd-u-ticket-table .yd-u-title{
  display:-webkit-box;
  overflow:hidden;
  -webkit-box-orient:vertical;
  -webkit-line-clamp:2;
  font-size:13.5px;
  font-weight:760;
  line-height:1.38;
  color:#212b44;
  overflow-wrap:anywhere;
}
#ticketList.yd-u-ticket-table .yd-u-subline{
  display:flex;align-items:center;flex-wrap:wrap;gap:7px;min-height:17px;
}
#ticketList.yd-u-ticket-table .yd-u-ref{
  font-size:10.5px;
  font-weight:800;
  letter-spacing:.02em;
  color:#7055a7;
  background:#f2edff;
  border:1px solid #e6dafa;
  border-radius:5px;
  padding:2px 6px;
}
#ticketList.yd-u-ticket-table .yd-u-primary{
  font-size:12px;
  line-height:1.35;
  color:#38455f;
  font-weight:650;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
#ticketList.yd-u-ticket-table .yd-u-minor{
  font-size:11px;
  line-height:1.3;
  color:#8b94aa;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
#ticketList.yd-u-ticket-table .yd-u-col-status{min-width:0}
#ticketList.yd-u-ticket-table .yd-u-col-status .staff-status{
  display:inline-flex;
  align-items:center;
  width:max-content;
  max-width:100%;
  min-height:25px;
  border-radius:7px!important;
  padding:5px 8px!important;
  font-size:10px!important;
  font-weight:850!important;
  letter-spacing:.045em!important;
  text-transform:uppercase;
  line-height:1.2;
}
#ticketList.yd-u-ticket-table .yd-u-open-arrow{
  display:grid;place-items:center;
  font-size:17px;
  line-height:1;
  width:24px;height:24px;
  color:#acb0c4;
  border-radius:7px;
  transition:color .14s ease,background .14s ease;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row:hover .yd-u-open-arrow{
  color:#7452b6;
  background:#eae0fc;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row.yd-u-opening .yd-u-open-arrow{
  font-size:0;
  background:transparent;
}
#ticketList.yd-u-ticket-table .yd-u-ticket-row.yd-u-opening .yd-u-open-arrow::after{
  content:"";
  width:14px;height:14px;
  border:2px solid #a9e4e1;
  border-top-color:#168e91;
  border-radius:50%;
  animation:yd-u-spin .7s linear infinite;
}
/* A discreet nonblocking status indicator that stays visible when rows re-render. */
#ticketOpeningIndicator[hidden]{display:none!important}
#ticketOpeningIndicator.yd-u-ticket-opening{
  position:fixed;
  top:68px;
  right:26px;
  z-index:70;
  display:inline-flex;
  align-items:center;
  gap:10px;
  border:1px solid #bee4e3;
  border-radius:11px;
  padding:10px 14px;
  background:#f4fffe;
  color:#176f75;
  font-size:12px;
  font-weight:750;
  box-shadow:0 10px 28px rgba(17,91,100,.11);
  pointer-events:none;
}
#ticketOpeningIndicator .yd-u-wheel{
  width:15px;height:15px;
  border-radius:50%;
  border:2px solid #bee7e6;
  border-top-color:#079d99;
  animation:yd-u-spin .7s linear infinite;
}
@keyframes yd-u-spin{to{transform:rotate(360deg)}}
@media(max-width:1180px){
  #ticketList.yd-u-ticket-table .yd-u-table-head,
  #ticketList.yd-u-ticket-table .yd-u-ticket-row{
    grid-template-columns:minmax(220px,2.7fr) minmax(135px,1.2fr) 90px minmax(142px,1.3fr) 22px;
    column-gap:12px;
    padding-left:15px;padding-right:15px;
  }
  #ticketList.yd-u-ticket-table .yd-u-col-updated,
  #ticketList.yd-u-ticket-table .yd-u-table-head>span:nth-child(5){display:none}
}
@media(max-width:900px){
  #ticketList.yd-u-ticket-table .yd-u-table-head,
  #ticketList.yd-u-ticket-table .yd-u-ticket-row{
    grid-template-columns:minmax(185px,2.4fr) minmax(128px,1fr) 88px 22px;
    gap:10px;
    padding-left:12px;padding-right:12px;
  }
  #ticketList.yd-u-ticket-table .yd-u-col-routing,
  #ticketList.yd-u-ticket-table .yd-u-table-head>span:nth-child(4){display:none}
}
@media(max-width:600px){
  #ticketList.yd-u-ticket-table .yd-u-table-head{display:none}
  #ticketList.yd-u-ticket-table .yd-u-ticket-row{
    grid-template-columns:minmax(0,1fr) auto;
    gap:9px 10px;
    padding:14px 12px;
  }
  #ticketList.yd-u-ticket-table .yd-u-col-ticket{grid-column:1;grid-row:1}
  #ticketList.yd-u-ticket-table .yd-u-col-status{grid-column:2;grid-row:1;align-self:start}
  #ticketList.yd-u-ticket-table .yd-u-col-customer{grid-column:1;grid-row:2}
  #ticketList.yd-u-ticket-table .yd-u-col-routing{display:flex;grid-column:1;grid-row:3}
  #ticketList.yd-u-ticket-table .yd-u-col-updated{display:flex;grid-column:2;grid-row:3;align-self:end;text-align:right}
  #ticketList.yd-u-ticket-table .yd-u-open-arrow{grid-column:2;grid-row:2;justify-self:end}
  #ticketOpeningIndicator.yd-u-ticket-opening{right:12px;top:58px}
}
@media(prefers-reduced-motion:reduce){
  #ticketList.yd-u-ticket-table .yd-u-ticket-row,
  #ticketList.yd-u-ticket-table .yd-u-open-arrow{transition:none}
  #ticketOpeningIndicator .yd-u-wheel,
  #ticketList.yd-u-ticket-table .yd-u-ticket-row.yd-u-opening .yd-u-open-arrow::after{animation-duration:1.5s}
}